About Our Technology Solutions Model
From its inception in 2003, Lightstream has grown from a small reseller of regional carrier services to the largest solutions integrator in the Intermountain West, with offices in multiple states, customers all over the U.S. and network solutions that extend globally. Our rapid growth stems from a void in the market, because companies were in need of an integrated solution.
THE LIGHTSTREAM DIFFERENCE: Lightstream is uniquely positioned to help customers in a way that no individual carrier or service provider can. Why? Because we have relationships and agreements with the world’s most respected carriers and technology service providers, so we can offer truly integrated solutions and a single point of contact. Because we do so much business with our partners, we have good or better access to their support infrastructures than their own internal sales teams do.
In order to become the premier solutions integrator and managed services provider in the region, Lightstream developed a SOLUTIONS MODEL to help our customers to design, implement, and efficiently manage both simple and complex network solutions with a single account team.
CONSULTATION: Our model begins with an in-depth discussion with your organization to gain an understanding of the technology issues you are trying to address. This helps us determine which of our world-class solution providers and technologies partners to bring to the table to provide the best total solution.
ENGINEERING: Once the right solution has been identified, we develop a deployment plan together with your engineers and those from our technology partners as needed to ensure proper design and implementation. We have years of experience and a team of accredited engineers that will ensure the best possible solutions design.
SUPPORT: Lightstream has developed a culture of fanatical customer service. We promise to provide unmatched service and support for the products and services you buy. You will simply not find another organization that places more emphasis on customer support.